Contact details for enquiries

Students should please include their SU student number in the subject line when sending email enquiries.

The student user guide (Access Exam Table and Concession Letter on Student Portal) may help to resolve assessment-related enquiries. SUNStudent does not have a mobile-friendly interface yet and using a mobile phone to access information on SUNStudent may affect views. It is advisable to use your laptop/computer (and not your mobile phone) to access venue information on your assessment timetable in SUNStudent.?

The SU Client Services Centre is the first port of call for enquiries and support. Please feel free to call 021 808 9111 or email info@sun.ac.za. Please note that the Client Services Centre is temporarily based in the Inorganic Chemistry building in Bosman Street (directly opposite Huis Marais) due to the refurbishment of Admin A.

If you have any additional queries on your assessment venues, please visit the Assessment Office in Admin A, Room A2075, or email stbexams@sun.ac.za. The Assessment Office remains open in Admin A during the refurbishment of the building.

For assessment concession queries — including new emergency concession requests — please send an email to the Disability Unit: concessions@sun.ac.za.

Students can access their assessment concession letters via the SUNStudent portal. Refer to page 7 of the student user guide for directions.

Report any assessment-related matters that may arise during the assessment period to Mrs Ruby Frans at ruby@sun.ac.za.

A2 and A3 assessment home A2 timetable and venues A3 module and venue information A2 and A3 assessment periods for 2025 Contact details for enquiries Responsibilities of each student Assessment concessions Arrangements for mid-year assessments (2025) How to access A2, A3, and final marks Recalculation of final mark | Re-evaluation of modules